If you need to change the shipping information for an order that has not been shipped yet, you can submit a request to our support team at store@tangem.com.
However, modifying the shipping address is impossible if the package has already been shipped. We typically send out packages within 24-72 hours after an order is placed.
Note: During peak periods, when there is high demand and the warehouse is at full capacity, it may take longer to process your order.
Some orders are promptly shipped after they are placed. Therefore, we cannot guarantee that we will be able to modify your order before it is shipped. Please review your order carefully before placing it.
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