How can I get a refund?

Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item. We will also notify you of the approval or rejection of your
refund. Please allow at least ten (10) working days from the receipt of your item to process your
return.

If you are approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment. The funds shall be credited to your
account within up to five (5) business days depending on your bank. If you have not received a
refund, first check your bank account again, then contact your credit card company.

If you've done all of the above and still haven’t received your refund, please contact us at store@tangem.com.