You can only see the seed phrase during the wallet setup process. It is not saved on the wallet or phone and cannot be restored later.
In this case, you must reset the wallet to factory settings and create a new wallet with a new seed phrase.
Before resetting your cards, move all the cryptocurrency stored in it to another location for a while (such as another wallet or exchange). This is important because resetting the card will result in a complete erasure of all funds stored in the wallet.
To reset the entire wallet, repeat the reset steps for each card in the backup. Our blog post on resetting the Tangem Wallet to factory settings provides detailed instructions.
To create a Tangem wallet with a seed phrase, follow these instructions:
1. Open the Tangem app.
2. Tap Scan and scan the card.
3. Select Other Options.
4. Select Generate Seed Phrase. A 12 and 24-word seed phrase will be displayed on the screen. Choose the number of words, write down the seed phrase in the specified order, and store it in a safe place.
5. Tap Continue. To check whether you have written down the seed phrase correctly, enter the words indicated on the screen.
6. Tap Create wallet and scan your card.
Here is a video explaining setting up a Tangem wallet with a seed phrase.
A step-by-step guide is also available on our blog: How to Set Up the Tangem Wallet With a Seed Phrase.
Important: This feature applies to the second-generation Tangem Wallets or later.
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