How do I change an access code?

Method 1: If you forgot your access code
If you forget the access code for one or all of your cards, you can reset it and set a new access code. To do this, you will need two cards: the card whose access code you want to change and a backup card to confirm the reset.

1. If you are not using biometric authentication, open the Tangem app, scan the card you want to reset the access code for, and proceed to step 5 of these instructions. If using biometric authentication, open the Tangem app and tap the three dots in the upper right corner of the homepage.
2. Select the desired wallet from the list.
3. Go to Card Settings.
4. Scan the card on which you want to reset the access code.
5. On the access code entry screen, tap “Forgot your code?”.
6. On the next screen, enter the new access code twice.
The access code can consist of any word, phrase, or number that you want to use as the access code. The minimum number of characters is 4; the maximum number is unlimited.
7. Click Continue and attach the card you want to reset the access code. Wait for the 15-second countdown to end.
8. Press Continue and attach the backup card (the second or third card in the set). Wait for the 15-second countdown to end.
9. Scan the card you want to change the access code on.

Your forgotten access code has been successfully reset, and you can now use the new access code.

Detailed instructions are also available in our blog article: How to reset the access code on Tangem Wallet.

Method 2: If you remember your card access code:
1. Open your wallet in the Tangem app, and on the homepage, tap on the three dots in the top right corner.
2. Select the desired wallet from the list.
3. Next, go to the Card Settings section.
4. Scan the card on which you want to reset the passcode.
5. Enter the current access code and click Continue.
6. Scan the card for which you want to change the access code again.
7. Select Change Access Code and use biometric authentication or enter the access code. 8. Enter the new access code twice and click Continue.
The access code can consist of any word, phrase, or number you want to use as an access code. The minimum number of characters is 4; the maximum number is unlimited.
9. Scan the card on which you are changing the access code.
10. If you do not use biometric authentication, enter the current access code at the next step (note: don’t enter a new code). Then click “Continue” and scan the card again.

Detailed instructions are also available in our blog article: How to change the access code on Tangem Wallet.

Important! The access code is stored on each card separately. When you change the access code, it changes only on the selected card. If you want to change/reset the access code on other cards, you must repeat the procedure with each card.