Delivery & Order Tracking
Information about the shipping process and how to track orders
- What is the cost of shipping?
- How long does shipping take?
- Where are Tangem warehouses located?
- Will I have to pay customs fees?
- Can I change the shipping info after I’ve placed an order?
- When will my order ship out?
- What can I do if I haven't received the tracking number for my order yet?
- How can I track my order?
- What should I do if the wallet delivery tracking number is not updated?
- Can I apply a discount to an order I’ve already placed?
- Can I refuse to take delivery of my order?
- What should I do if my package is damaged?
- How do I cancel my order?
- Why is my box different from what is shown on the website? How can I check if the product has been tampered with?
- Why does Tangem need my Tax ID for shipping?
- Is there a reseller in my country?
- How do I check the status of the customized wallet pre-order?
- Do you have a free shipping option?