Security
The main thing about the security of Tangem products
- Where is my crypto held?
- Where are the keys stored?
- How are the private keys generated, and where are they stored?
- How is the private key cloned on the backup cards?
- Is there a seed phrase in the wallet?
- How do I find out my private key?
- Where is the guarantee that the manufacturer doesn’t know the key?
- Why does a wallet need 2 or 3 cards?
- How many cards can be in a backup of one wallet?
- Is there a difference between "primary" and "backup" cards?
- Why is it possible to link backup cards only once?
- I set up a wallet without a seed phrase. How do I add one?
- Why does the wallet show zero/incomplete balance after importing a seed phrase?
- What is the difference between a seed phrase and an access code?
- What should I do if I lose a seed phrase?
- I didn’t write down my seed phrase, how can I look it up again?
- What should I do if I suspect someone has accessed my seed phrase?
- Can I change the seed phrase?
- What should I do if I lose the Ring?
- Can I purchase just the Ring without the backup cards?
- Can someone access my funds by tapping my Tangem Ring while I'm wearing it?
- What happens if I lose my Tangem Wallet?
- How do I restore access if I lose all my backup cards?
- If the Tangem Wallet card is stolen, can a third party gain access to the wallet?
- If my phone is lost/broken, will I lose access to my funds?
- If I lose one card from the backup, can I buy another set and link it to my existing wallet?
- What happens if I lose my Tangem Note?
- If Tangem Note is stolen, can a third party gain access to the wallet?
- Is it possible to block a lost card?
- What personal data does the company collect?